Understanding Cybersecurity Roles in an SME: Who Does What?

Understanding Cybersecurity Roles in an SME: Who Does What?

As digital threats evolve, understanding cybersecurity roles in an SME becomes critical. Many small and medium-sized enterprises (SMEs) assume they’re too small to be targeted—but cybercriminals often see them as easy prey. With limited resources, clearly defined small business cybersecurity responsibilities help SMEs protect sensitive data, stay compliant, and avoid costly disruptions.

Why SMEs Need Defined Cybersecurity Roles

Unlike large corporations, SMEs may not have the budget for a full IT security team. However, this doesn’t eliminate the need for key cybersecurity roles. Instead, individuals in SMEs often wear multiple hats. Establishing roles—no matter how lean your team—is the first step toward accountability and preparedness.

Key Cybersecurity Roles in an SME

Here are some essential roles even the smallest business should consider assigning:

1. Cybersecurity Lead or IT Manager

This person oversees the company’s overall cybersecurity strategy. They ensure security tools are up to date and policies are enforced.

2. Compliance and Risk Officer

Often a shared role, this individual ensures the business complies with regulations like GDPR or the NIS2 Directive. They assess risks and suggest mitigations.

3. Security Awareness Champion

Someone responsible for training staff on phishing, password safety, and social engineering. Awareness is a powerful and affordable defense.

4. Incident Response Coordinator

In the event of a breach, this role activates the response plan, communicates with stakeholders, and manages recovery.

Building a Culture of Security

Small business cybersecurity isn’t just about tools—it’s about people. Whether outsourced or internal, having the right cybersecurity roles in an SME makes a measurable difference in your overall risk posture.

To dive deeper into how small businesses can assign roles effectively, check out this SME cybersecurity role guide from ENISA.

5 Quick Checks to See If You are a Target

5 Quick Checks to See If You’re a Target

Cybersecurity for small businesses is no longer optional—it’s essential. Every day, cybercriminals shift their attention to companies with limited protections. If you run a small or medium-sized business, you might already be a target without knowing it. Here are five quick checks to help you assess your risk and take action to protect your business from cyber attacks.

1. Do you use multi-factor authentication?

If you’re only using passwords to access company data or emails, you’re vulnerable. Multi-factor authentication (MFA) adds a second layer of protection and makes it harder for attackers to break in.

2. Are your systems and software up to date?

Outdated software is one of the most common entry points for hackers. If your systems haven’t been patched recently, you’re leaving the door open for exploitation.

3. Do your employees know how to spot phishing?

Human error is still a major cause of breaches. A simple phishing email can lead to data loss or financial damage. Staff training is key to reducing this risk.

4. Is your data backed up—and tested?

Backing up your data isn’t enough. You also need to test those backups regularly. If you can’t restore your files quickly in an emergency, you’re exposed.

5. Do you have a response plan?

If a breach occurs, what happens next? A clear and tested response plan can limit the damage and help you recover faster.


Small businesses are often seen as easy targets. But with the right tools and support, that doesn’t have to be true. Investing in cybersecurity for small businesses helps you avoid costly downtime, legal issues, and reputational damage. Our team offers expert services tailored to SMEs, so you can protect your business from cyber attacks without the stress.

👉 Stay informed: Why SMEs can no longer ignore cyber risk (Zorz, 2025).


Need help protecting your business? Contact us today to schedule a no-obligation assessment.

Starting Your IT Department: In-House with Support or Fully Outsourced?

Starting Your IT Department: In-House with Support or Fully Outsourced?

Setting up your IT department is a big step for any growing business. You typically have two options: build your team with internal staff and a consultant, or work solely with an external IT consultant. Each model can work well, depending on your goals, budget, and how much control you want.

Let’s explore what each setup involves, what to look for, and how to decide which one is best for your business.


Option 1: Build Your Team with Internal Staff and a Consultant

This approach combines your own hires with the help of an experienced IT consultant. It’s a great fit if you want to keep daily IT operations in-house but still want expert advice on systems, strategy, and risk.

Benefits:

  • Direct control over day-to-day IT needs

  • Ongoing advice from someone with broader experience

  • Knowledge stays inside your business

The consultant’s role is to guide your team, keep everything running smoothly, and support your long-term IT planning. They can also help with choosing the right tools, setting up secure systems, and training your staff.

What to Look For:

Choose a consultant who:

  • Has experience working alongside small IT teams

  • Communicates clearly and avoids jargon

  • Offers flexible support and training options

This setup helps your team grow while reducing the chance of costly mistakes.


Option 2: Fully Outsourced IT Consultant

If hiring staff isn’t right for you just yet, you can work solely with an external IT consultant. They act as your IT department, handling everything from setup to support.

This is ideal for small businesses, startups, or those who need reliable IT without the overhead of full-time hires.

Benefits:

  • Lower upfront cost compared to hiring staff

  • Access to broader knowledge and tools

  • Scalable services as your business grows

What to Look For:

A good external consultant should:

  • Provide clear service-level agreements (SLAs)

  • Offer fast, reliable support when things go wrong

  • Understand the tech challenges of your industry

You should also ask for regular check-ins or reports. These help you stay in control even if the work is being done off-site.


Making the Right Choice for Your Business

Whether you decide to build your team with internal staff and a consultant or work solely with an external IT consultant, your goal is the same — to keep your technology secure, efficient, and ready to grow with your business.

Start by identifying what support you need now and in the near future. Think about:

  • Your team’s tech skills

  • Your budget

  • The pace of your business growth

Whichever path you take, the right consultant will work as a partner, not just a technician. They’ll help you make smart decisions, protect your systems, and avoid common pitfalls. A recent move by Schroders to outsource much of its IT operations highlights the real-world benefits of external IT consultants — delivering cost savings, agility, and specialist expertise.

Don’t wait until something breaks to think about IT. Whether you want to build from the inside or outsource fully, planning early makes a big difference. Choose the model that matches your business goals, and make sure your consultant speaks your language — not just tech talk.

Need help figuring out the best fit? We can guide you through the process.

Why SME Cybersecurity and Cyber Resilience Matter Now More Than Ever

Why SME Cybersecurity and Cyber Resilience Matter Now More Than Ever

Today, SME cybersecurity is more than a good idea—it’s essential. Small and medium businesses are now top targets for cyber criminals. That’s why improving SME cybersecurity should be a priority. At the same time, building strong cyber resilience helps businesses recover quickly after an attack. Without cyber resilience, even a small breach can cause big damage.


Cyber Attacks Are Changing

Recently, attackers have shifted their focus. Instead of going after large companies, they are targeting smaller firms. Why? Because SMEs often lack full-time IT support.

A new Axios article highlights how Zip Security raised $13.5 million to provide simple, automated protection for SMEs. This move shows just how serious the threat has become—and how much demand there is for better tools.


Human Risk Is Growing

It’s not just the tech. People are a key part of the problem—and the solution. According to TechRadar, burnout in IT teams is now a major risk. When staff are overworked, basic security steps—like updates and password checks—often get missed.


How SMEs Can Take Action

Here are three easy ways to improve protection:

  • Use automated tools like those from Zip Security

  • Train your team and avoid overworking them

  • Create a simple recovery plan so you’re ready if something goes wrong

Also,  grants are available to help small firms get expert help. Ireland’s National Cybersecurity Centre reports on new support from the government.


Final Thought

Focusing on SME cybersecurity and cyber resilience now could save your business later. Start small—but start today.