Governance, Security & Compliance: A Simple Framework for SMEs

Governance, Security & Compliance: A Simple Framework for SMEs

When small businesses hear “compliance,” they often assume it’s complicated and expensive. But cybersecurity compliance for SMEs doesn’t have to be scary. By blending governance, security, and compliance into a cohesive approach, you can strengthen your business without overcomplicating things.

In this post, we explore governance vs. security, why both matter, and how they link into compliance in ways that SMEs can actually manage.


What Is Governance—And How It Differs from Security

First, let’s define these terms clearly:

  • Governance sets the rules, accountability, and structure around cybersecurity decisions. It means deciding who is responsible, how decisions are made, and when policies get reviewed.

  • In contrast, security is about the tools, processes, and controls you deploy—things like firewalls, multi-factor authentication, and incident response.

In short: governance is the oversight; security is the execution. Without governance, security efforts can be inconsistent or misaligned.


Why SMEs Need Both — and How They Support Compliance

Even for smaller organizations, achieving cybersecurity compliance for SMEs means more than checking boxes. Compliance frameworks (GDPR, NIS2, etc.) demand that you can show both governance and security are working together.

  • Governance ensures you have the right roles, policies, and accountability in place.

  • Security ensures those policies are enforced via proper controls, training, and monitoring.

  • Compliance is your proof: audits, reports, and documentation that show you followed those processes.

For more on how SMEs can align governance with rules like NIS2, see this Black Watch post “Cyber Governance for SMEs”. 

Thus, governance, security, and compliance form a three-legged stool: lose one, and the whole structure wobbles.


Transitioning from Confusion to Clarity (Steps You Can Take)

To move from uncertainty to practical action:

  1. Define Roles & Responsibilities — even if it’s just one person wearing multiple hats.

  2. Draft Simple Policies — for access, data handling, incident response. Keep them readable.

  3. Implement Key Security Controls — MFA, backups, logging, staff awareness training.

  4. Document Everything — who approved what, when reviews happened, how incidents were handled.

  5. Review & Adjust — at least annually, or after any security event.

By following these steps, your governance ensures consistency, your security delivers protection, and your compliance shows proof.


Final Thoughts

Many SMEs fear the word “compliance,” but it becomes far more manageable when viewed through the lens of governance and security working together, see more on the topic at Black Watch Security. If you’re ready to move beyond uncertainty and build a sustainable framework, consider starting with a simple policy or role assignment.

For further reading, check out resources from ENISA or the European NIS2 Directive, and explore how Black Watch treats governance, risk, and compliance as foundational in their services.

Strengthening Your Supply-Chain Hygiene for Cyber Resilience

Strengthening Your Supply-Chain Hygiene for Cyber Resilience

In today’s interconnected business world, supply-chain hygiene is not just a nice-to-have. It is essential for building cyber resilience. Many SMEs assume their own systems are secure and therefore safe. But what about the third parties you depend on every single day? Service providers, contractors, and vendors can all introduce risk. In fact, SMEs are often seen as the “weakest link” in a larger chain. Attackers know this, and they take advantage of it. That is why supply-chain security should be part of every SME’s cybersecurity strategy.


Hidden Risks in Your Vendor Ecosystem

Even if your in-house IT looks strong, attackers often enter through trusted partners. This is because those partners may not follow the same level of security practices as you do. Think about the companies you work with: IT service providers, payment processors, delivery couriers, accountants, or even office cleaning firms. All of them might touch sensitive systems or information.

History shows the danger clearly. The famous Target data breach in 2013 started not with Target’s own IT, but with an HVAC (heating, ventilation, and air conditioning) vendor. The attackers used that small entry point to access millions of customer records. This example highlights a key truth: criminals don’t always attack the biggest company directly. They often go after smaller suppliers first, because those are easier to breach.

Without proper supply-chain hygiene, SMEs can become an easy doorway for cybercriminals to access larger networks. This creates risk not only for you but also for your clients and partners.


Mapping the Digital Footprint of Your Suppliers

The first step to protection is understanding your vendor landscape. In cybersecurity terms, a “supplier” is any organization that has access to your data, systems, or networks. This goes far beyond IT. It includes SaaS (software-as-a-service) providers, accountants, logistics firms, managed service providers, and even freelance contractors.

Once you know who your suppliers are, start a simple vendor inventory. Write down every supplier you work with. Note what systems they use, what data they can see, and whether they are covered by a contract. This inventory gives you visibility into where risks may exist.

It is best not to get overwhelmed. Begin with your top five most critical vendors — the ones your operations cannot function without. Over time, expand the list until you have full visibility of your supply chain. With this map in place, you can see exactly who has access to your business and how that access might impact your security.


Red Flags That Predict Vendor Failures

Not every vendor will meet the standards you need. That is why you must learn to spot the warning signs early. Here are five red flags to watch for:

  1. No multi-factor authentication (MFA): MFA is when a user must confirm their identity in more than one way, such as a password plus a mobile code. Vendors without it are at higher risk of account takeovers.

  2. Unclear or missing security policies: If a supplier cannot explain how they protect data, that is a red flag.

  3. Poor communication: If a vendor avoids your questions or gives vague answers, they may not be transparent about risks.

  4. Outdated or unsupported software: Old systems are often full of known vulnerabilities.

  5. No breach response plan: Every serious vendor should have a plan for what happens if they are hacked.

Asking direct and practical questions is one of the easiest ways to test a vendor’s security culture. For example, “If you suffered a breach, how quickly would you notify us?” Questions like this help set expectations. To make the process easier, you can provide vendors with a simple security checklist. This encourages consistency and shows them you take the issue seriously.


From Trust to Accountability: Contracts & Policies

Trust is important in business. But in cybersecurity, trust without accountability creates risk. This is where contracts and service level agreements (SLAs) come in. They make your expectations clear and enforceable.

Strong contracts should include:

  • A requirement to notify you of a breach within a set number of hours or days.

  • Minimum security certifications, such as ISO 27001.

  • Use of encryption for sensitive data.

  • Access control measures that limit who can see what information.

  • A right to audit or review security practices.

You don’t need to start from scratch. Trusted resources already exist. NIST provides vendor risk management guidelines, while ENISA offers supply-chain security templates and practical checklists. Using these resources helps SMEs adopt best practices without costly legal drafting.

By embedding these clauses, you turn vague trust into clear accountability. This protects your business, your clients, and your reputation.


Building a Cyber-Resilient Vendor Network

Let’s recap the journey. First, we explored hidden risks in vendor relationships. Then we explained how to map your digital supply chain and identify where sensitive data flows. After that, we looked at common red flags and how to ask better questions. Finally, we discussed how contracts and policies transform trust into accountability.

The lesson is simple: cybersecurity is not just about your own business. It extends to every supplier you rely on. Attackers will always look for the weakest link, so strengthening your supply-chain is protecting the entire network.

By adopting cyber resilience practices across your supply chain, SMEs gain two advantages. First, they reduce the risk of costly breaches. Second, they build trust and credibility. More and more, larger clients demand that their partners maintain strong cybersecurity standards. Businesses that can prove supply-chain resilience often win more contracts and create long-term confidence with customers.

Now is the time to take action. Are you ready to strengthen your vendor security and safeguard your reputation? Let’s talk about how to build a truly resilient supply chain.

Coverage: Protecting All Areas in Cybersecurity

Coverage: Protecting All Areas in Cybersecurity

In an era of rising cyber threats, full cybersecurity coverage is no longer optional — it’s essential. When businesses focus only on firewalls and passwords, they leave critical gaps that attackers can exploit. This blog explores why comprehensive protection across people, processes, and technology makes all the difference, and how you can close the gaps before it’s too late.


Why “coverage across all areas” matters

Too many organizations treat cybersecurity as a set of isolated tools. Yet, true full cybersecurity coverage means coordinating protection across devices, networks, and — most importantly — staff training. Without systematic planning and thought, one weak link can undo your entire defense.

For example, a modern ransomware attack might bypass a firewall by targeting a well-meaning employee through phishing email activation — showing that technology alone can’t carry the load. Recent reports on ransomware show that successful attacks are growing more costly, even as claims fall overall.

Therefore, an approach built on forethought and organization ensures that your coverage is holistic, not just reactive.


Three pillars of complete coverage

1. Protect devices & infrastructure

Your endpoint devices — laptops, mobile devices, servers — must receive regular updates, antivirus, and intrusion detection. Networks should be segmented to limit lateral movement if one device gets compromised.

2. Processes & policies

Policies must define access control, incident escalation, vulnerability management, and audit procedures. Processes need to be repeatable and tested — not ad hoc.

3. Staff training & awareness

Even the best systems fail if staff don’t know how to respond. Security awareness programs should be engaging, frequent, and tied to simulated exercises. According to the World Economic Forum, 96% of executives believe that organization-wide training and awareness reduce successful cyberattacks. The following article from World Economic Forum offers more details.

However, not all training is effective: many programs become stale and uninspiring, so revamping formats and maintaining relevance is key. Read some more on why training needs to engage and not bore: secureworld.io.


Real-world case: When coverage fails

Consider the Colonial Pipeline ransomware attack in 2021. Hackers gained entry through a compromised credential, then leveraged insufficient segmentation and lack of staff vigilance to escalate control. The result? Widespread fuel disruption across the U.S. East Coast. More in-depth information about tis particular case is offered here: INSURICA.

The lesson is clear: even robust network defenses can crumble if coverage across people, processes, and technology is missing.


Next steps for your business

  • Perform a coverage audit: inventory devices, review policies, and test staff readiness

  • Update or redesign training campaigns to be interactive and repeatable

  • Implement or enforce process reviews and policy enforcement

If you invest in full cybersecurity coverage, you reduce your risk, improve resilience, and build trust with customers.

Do you feel your business is fully covered — or are there gaps you’re worried about?

Why Cybercriminals Target Both Big Banks and Small Bakeries

Why Cybercriminals Target Both Big Banks and Small Bakeries

When most people hear the word cyberattack, they imagine hackers in dark basements trying to break into the vaults of international banks or the servers of tech giants. But here’s the reality: SME cybersecurity is just as important, because cybercriminals don’t discriminate.

Big companies make headlines when they’re attacked, but small and medium businesses are often the easier—and sometimes more lucrative—target. In fact, according to ENISA (2021), SMEs face increasing risks due to major global changes.

So, whether you’re running a multi-floor bank or a cozy bakery on the corner, if your digital doors are left unlocked, someone’s likely to sneak in.


Cybercriminals Don’t Care About Your Size

It’s tempting to believe hackers only go after the “big fish.” After all, why would they bother with your ten-person accountancy firm? But just like burglars walking down a street, they’ll take opportunities wherever they appear. If both a mansion and a flat leave the door wide open, thieves will visit both.

The same principle applies online:

  • Big companies = higher payouts, but stronger defenses.

  • SMEs = smaller gains per attack, but often weaker protection.

That balance is why businesses of all sizes find themselves in the crosshairs. Cybercriminals don’t discriminate.


Your Staff: Weakest Link or Strongest Firewall?

Now that we’ve addressed the “why,” let’s talk about the “how.” Most breaches don’t start with advanced coding techniques. Instead, they begin with something far simpler: a human being making a mistake.

A phishing email disguised as a supplier invoice.
An urgent message “from the boss” asking for a payment transfer.
Or the classic: “Password123.”

Sound familiar? Don’t worry — you’re not alone. But here’s the good news: with proper cybersecurity awareness training, employees can move from being your greatest vulnerability to your strongest line of defense.

Training programs, simulated phishing campaigns, and clear reporting processes are not just IT-department tick boxes. They’re the equivalent of teaching your staff how to lock the shop before going home. And unlike actual locks, this training doesn’t need a key that mysteriously disappears when someone goes on holiday.


The Bottom Line: Prevention is Better (and Cheaper)

A cyberattack can cost a small business more than a new fleet of company cars — without the luxury leather seats. Prevention, on the other hand, costs far less and can save you from both financial and reputational damage.

The European Union recognizes this, which is why regulations like the NIS2 Directive place stronger requirements on organizations to manage cybersecurity risks. And while compliance may sound like a chore, it’s ultimately about keeping your business, employees, and customers safe.


Final Thoughts

Whether you’re guarding a vault or a sourdough recipe, cybercriminals are interested in both. By investing in SME cybersecurity and prioritizing cybersecurity awareness training, you can turn your business into a fortress — one where hackers quickly realize they’re wasting their time.

Because at the end of the day, wouldn’t you rather spend money on growth, staff perks, or maybe a really good coffee machine… instead of ransomware recovery? Contact us today for a free conversation on your businesses security posture.

Demystifying Cybersecurity Jargon: A Guide for SMEs

Why Cybersecurity Jargon Can Be Confusing

For many small and medium-sized enterprises (SMEs), cybersecurity jargon feels like an entirely different language. Acronyms, technical terms, and buzzwords often overwhelm business owners who just want to keep their data safe. Unfortunately, this confusion can lead to hesitation, underinvestment, or even ignoring crucial protections altogether. Yet, understanding the basics is essential because cybersecurity for SMEs is no longer optional — it’s a fundamental part of survival in today’s digital economy.

Breaking Down Common Cybersecurity Terms

Instead of leaving you to decipher complex terminology, let’s translate some of the most common expressions into plain language:

  • Phishing: Fake emails or messages designed to trick staff into clicking harmful links or sharing sensitive data. Think of it as digital bait.
  • Ransomware: Malicious software that locks your files until a ransom is paid — a growing threat for SMEs because attackers expect smaller businesses to pay quickly.
  • Firewall: A digital barrier that filters harmful traffic from reaching your network, like a security guard at the entrance to your office.
  • Multi-Factor Authentication (MFA): A system that requires more than just a password, such as a code sent to your phone, to prove you are who you say you are.
  • Zero-Day Vulnerability: A newly discovered weakness in software that criminals try to exploit before developers can fix it.
  • Malware: A catch-all term for malicious software (like viruses, spyware, or worms) designed to damage, disrupt, or steal from your systems.

By putting these terms into context, you can cut through the cybersecurity jargon and start making informed decisions. See our Cheat Sheet on Cyber Jargon HERE.

Why SMEs Can’t Afford to Ignore Cybersecurity

It’s easy to believe cybercriminals only go after large corporations, but the opposite is often true. Hackers actively target smaller businesses because they assume defenses are weaker. That’s why cybersecurity for SMEs is such an urgent priority. According to the Cybersecurity & Infrastructure Security Agency (CISA), nearly half of all cyberattacks are aimed at small businesses, yet many remain unprepared.

The risks aren’t just technical — they directly impact your bottom line. A phishing scam could compromise client trust, ransomware could halt your operations for days, and weak password practices could give outsiders access to sensitive data.

How SMEs Can Tackle Cybersecurity with Confidence

The good news is that you don’t need to become a technical expert to protect your business. Instead, focus on building practical habits and policies that make sense for your organization. Here are a few steps to start with:

  1. Educate Your Team — Make sure everyone knows how to spot suspicious emails and why password hygiene matters.

  2. Prioritize Basics — Firewalls, regular updates, and MFA go a long way toward reducing risk.

  3. Develop IT Policies — Clear rules about device use, data handling, and incident response keep your team aligned.

  4. Seek Expert Support — A consultant or IT service provider can help bridge the knowledge gap (We can help, start with a free conversation on your businesses security posture).

For an excellent starting point, the National Institute of Standards and Technology (NIST) offers free resources and frameworks designed to help businesses of all sizes strengthen their defenses.

Final Thoughts

Understanding cybersecurity jargon doesn’t mean memorizing every acronym. It means breaking down terms into plain English so you can make informed decisions. For SMEs, taking the time to understand and act on these basics is what transforms cybersecurity from a confusing challenge into a manageable, business-strengthening strategy.

When you demystify the language of security, cybersecurity for SMEs becomes less about fear and more about empowerment.

A–Z Cybersecurity Jargon Cheat Sheet for SMEs

A–Z Cybersecurity Jargon Cheat Sheet for SMEs

As an SME business owner, you don’t need to memorize every cybersecurity term or become fluent in technical jargon. What matters is knowing these terms exist, what they mean in plain language, and how they might affect your business. That’s why we’ve created this Cybersecurity Jargon Cheat Sheet for SMEs — not as a textbook to study, but as a practical tool you can return to whenever you need clarity. Whether you’re reviewing IT policies, speaking with a service provider, or simply trying to make sense of a report, this A–Z glossary is designed to cut through complexity and help you focus on what really matters: protecting your business. See our blog post on Demystifying Cybersecurity Jargon.

A-Z Jargon Glossary:

 

A — Antivirus
Software that detects, prevents, and removes malicious programs from computers and networks.

A — Authentication
The process of verifying a user’s identity, often with passwords, biometrics, or multi-factor authentication (MFA).


B — Botnet
A network of infected devices controlled by hackers to launch large-scale attacks.

B — Brute Force Attack
A hacking method that tries many password combinations until the correct one is found.


C — Cloud Security
Tools and practices that protect data and applications stored in cloud environments.

C — Credential Stuffing
An attack where stolen username and password pairs are used to break into accounts.

C — Cyber Hygiene
Everyday practices like updating software and using strong passwords to maintain security.


D — DDoS (Distributed Denial of Service)
An attack where hackers overwhelm a system with traffic, causing it to crash or slow down.

D — Data Breach
An incident where unauthorized individuals gain access to confidential information.


E — Encryption
The process of scrambling data so only authorized users can read it.

E — Endpoint Security
Protection for devices like laptops, phones, and tablets that connect to your network.


F — Firewall
A digital barrier that filters and blocks harmful network traffic.

F — Fraudulent Domain
A fake website that mimics a real one to trick users into entering sensitive data.


G — Governance (IT Governance)
Policies and processes that guide how technology and data are managed securely in a business.

G — Grey Hat Hacker
A hacker who breaks into systems without permission but not always for malicious purposes.


H — Hacker
An individual or group that exploits system weaknesses for malicious or ethical purposes.

H — Honeypot
A decoy system designed to lure hackers and study their methods.


I — Insider Threat
A risk that comes from employees, contractors, or partners misusing access.

I — Incident Response
The steps a business takes to detect, contain, and recover from a cyberattack.


J — Jailbreaking
The act of removing security restrictions on a phone or device, making it more vulnerable.

J — Jamming Attack
An attack that disrupts wireless communications, often targeting Wi-Fi or IoT devices.


K — Keylogger
Malware that secretly records everything a user types, including passwords.

K — Kill Chain
The stages of a cyberattack, from reconnaissance to exploitation and data theft.


L — Least Privilege
A principle that gives users only the access they need to do their job — nothing more.

L — Logic Bomb
Malicious code hidden inside software that triggers when specific conditions are met.


M — Malware
Malicious software designed to damage or steal data.

M — Multi-Factor Authentication (MFA)
A login method requiring two or more verification steps, like a password plus a phone code.


N — Network Security
Measures taken to protect computer networks from unauthorized access or attacks.

N — Node
Any device (computer, phone, server) connected to a network.


O — Open Source Vulnerability
Security flaws in open-source software that attackers can exploit if not patched.

O — Overlay Attack
A mobile attack where fake login screens are placed over real apps to steal credentials.


P — Phishing
Fraudulent emails or messages designed to trick people into revealing sensitive information.

P — Patch Management
The process of updating software to fix vulnerabilities.

P — Penetration Testing (Pen Test)
A simulated attack on your system to find and fix weaknesses.


Q — Quarantine (in cybersecurity)
The isolation of infected files or programs to stop them from spreading.

Q — QR Code Phishing (Quishing)
Tricking people into scanning a QR code that leads to a malicious site.


R — Ransomware
A type of malware that locks your files and demands payment to restore access.

R — Remote Access Trojan (RAT)
Malware that allows hackers to secretly control a victim’s computer.

R — Risk Assessment
The process of identifying and prioritizing potential cybersecurity threats to your business.


S — Social Engineering
Tricking people into giving up confidential information by pretending to be someone trustworthy.

S — Spoofing
Faking an email address, phone number, or website to appear legitimate.

S — Spyware
Software that secretly monitors and collects information about users.


T — Trojan Horse
Malware disguised as legitimate software, which gives hackers access to your system.

T — Two-Factor Authentication (2FA)
An extra layer of security requiring two forms of identification before access is granted.


U — Unpatched Software
Programs or systems that haven’t been updated, leaving open security holes.

U — URL Spoofing
A technique where hackers create fake web addresses that look similar to real ones.


V — VPN (Virtual Private Network)
A secure, encrypted connection for safely accessing systems over the internet.

V — Vulnerability Scan
A tool that checks systems for known security flaws.


W — Worm
A type of malware that spreads itself automatically across networks.

W — Whaling
A phishing attack targeting high-profile employees like CEOs or executives.


X — XML External Entity (XXE) Attack
A security flaw in older applications that hackers can exploit to steal data or disrupt systems.

X — XSS (Cross-Site Scripting)
A web vulnerability where attackers inject malicious code into websites viewed by others.


Y — Yellow Team
A less common term describing teams that blend offensive (Red) and defensive (Blue) cybersecurity strategies.

Y — YARA Rules
A tool used by security professionals to detect and classify malware patterns.


Z — Zero-Day Attack
An attack that exploits a software flaw before a patch is available.

Z — Zombie Computer
A hacked device used as part of a botnet without the owner’s knowledge.

Understanding Cybersecurity Roles in an SME: Who Does What?

Understanding Cybersecurity Roles in an SME: Who Does What?

As digital threats evolve, understanding cybersecurity roles in an SME becomes critical. Many small and medium-sized enterprises (SMEs) assume they’re too small to be targeted—but cybercriminals often see them as easy prey. With limited resources, clearly defined small business cybersecurity responsibilities help SMEs protect sensitive data, stay compliant, and avoid costly disruptions.

Why SMEs Need Defined Cybersecurity Roles

Unlike large corporations, SMEs may not have the budget for a full IT security team. However, this doesn’t eliminate the need for key cybersecurity roles. Instead, individuals in SMEs often wear multiple hats. Establishing roles—no matter how lean your team—is the first step toward accountability and preparedness.

Key Cybersecurity Roles in an SME

Here are some essential roles even the smallest business should consider assigning:

1. Cybersecurity Lead or IT Manager

This person oversees the company’s overall cybersecurity strategy. They ensure security tools are up to date and policies are enforced.

2. Compliance and Risk Officer

Often a shared role, this individual ensures the business complies with regulations like GDPR or the NIS2 Directive. They assess risks and suggest mitigations.

3. Security Awareness Champion

Someone responsible for training staff on phishing, password safety, and social engineering. Awareness is a powerful and affordable defense.

4. Incident Response Coordinator

In the event of a breach, this role activates the response plan, communicates with stakeholders, and manages recovery.

Building a Culture of Security

Small business cybersecurity isn’t just about tools—it’s about people. Whether outsourced or internal, having the right cybersecurity roles in an SME makes a measurable difference in your overall risk posture.

To dive deeper into how small businesses can assign roles effectively, check out this SME cybersecurity role guide from ENISA.

5 Quick Checks to See If You are a Target

5 Quick Checks to See If You’re a Target

Cybersecurity for small businesses is no longer optional—it’s essential. Every day, cybercriminals shift their attention to companies with limited protections. If you run a small or medium-sized business, you might already be a target without knowing it. Here are five quick checks to help you assess your risk and take action to protect your business from cyber attacks.

1. Do you use multi-factor authentication?

If you’re only using passwords to access company data or emails, you’re vulnerable. Multi-factor authentication (MFA) adds a second layer of protection and makes it harder for attackers to break in.

2. Are your systems and software up to date?

Outdated software is one of the most common entry points for hackers. If your systems haven’t been patched recently, you’re leaving the door open for exploitation.

3. Do your employees know how to spot phishing?

Human error is still a major cause of breaches. A simple phishing email can lead to data loss or financial damage. Staff training is key to reducing this risk.

4. Is your data backed up—and tested?

Backing up your data isn’t enough. You also need to test those backups regularly. If you can’t restore your files quickly in an emergency, you’re exposed.

5. Do you have a response plan?

If a breach occurs, what happens next? A clear and tested response plan can limit the damage and help you recover faster.


Small businesses are often seen as easy targets. But with the right tools and support, that doesn’t have to be true. Investing in cybersecurity for small businesses helps you avoid costly downtime, legal issues, and reputational damage. Our team offers expert services tailored to SMEs, so you can protect your business from cyber attacks without the stress.

👉 Stay informed: Why SMEs can no longer ignore cyber risk (Zorz, 2025).


Need help protecting your business? Contact us today to schedule a no-obligation assessment.

Starting Your IT Department: In-House with Support or Fully Outsourced?

Starting Your IT Department: In-House with Support or Fully Outsourced?

Setting up your IT department is a big step for any growing business. You typically have two options: build your team with internal staff and a consultant, or work solely with an external IT consultant. Each model can work well, depending on your goals, budget, and how much control you want.

Let’s explore what each setup involves, what to look for, and how to decide which one is best for your business.


Option 1: Build Your Team with Internal Staff and a Consultant

This approach combines your own hires with the help of an experienced IT consultant. It’s a great fit if you want to keep daily IT operations in-house but still want expert advice on systems, strategy, and risk.

Benefits:

  • Direct control over day-to-day IT needs

  • Ongoing advice from someone with broader experience

  • Knowledge stays inside your business

The consultant’s role is to guide your team, keep everything running smoothly, and support your long-term IT planning. They can also help with choosing the right tools, setting up secure systems, and training your staff.

What to Look For:

Choose a consultant who:

  • Has experience working alongside small IT teams

  • Communicates clearly and avoids jargon

  • Offers flexible support and training options

This setup helps your team grow while reducing the chance of costly mistakes.


Option 2: Fully Outsourced IT Consultant

If hiring staff isn’t right for you just yet, you can work solely with an external IT consultant. They act as your IT department, handling everything from setup to support.

This is ideal for small businesses, startups, or those who need reliable IT without the overhead of full-time hires.

Benefits:

  • Lower upfront cost compared to hiring staff

  • Access to broader knowledge and tools

  • Scalable services as your business grows

What to Look For:

A good external consultant should:

  • Provide clear service-level agreements (SLAs)

  • Offer fast, reliable support when things go wrong

  • Understand the tech challenges of your industry

You should also ask for regular check-ins or reports. These help you stay in control even if the work is being done off-site.


Making the Right Choice for Your Business

Whether you decide to build your team with internal staff and a consultant or work solely with an external IT consultant, your goal is the same — to keep your technology secure, efficient, and ready to grow with your business.

Start by identifying what support you need now and in the near future. Think about:

  • Your team’s tech skills

  • Your budget

  • The pace of your business growth

Whichever path you take, the right consultant will work as a partner, not just a technician. They’ll help you make smart decisions, protect your systems, and avoid common pitfalls. A recent move by Schroders to outsource much of its IT operations highlights the real-world benefits of external IT consultants — delivering cost savings, agility, and specialist expertise.

Don’t wait until something breaks to think about IT. Whether you want to build from the inside or outsource fully, planning early makes a big difference. Choose the model that matches your business goals, and make sure your consultant speaks your language — not just tech talk.

Need help figuring out the best fit? We can guide you through the process.

Why SME Cybersecurity and Cyber Resilience Matter Now More Than Ever

Why SME Cybersecurity and Cyber Resilience Matter Now More Than Ever

Today, SME cybersecurity is more than a good idea—it’s essential. Small and medium businesses are now top targets for cyber criminals. That’s why improving SME cybersecurity should be a priority. At the same time, building strong cyber resilience helps businesses recover quickly after an attack. Without cyber resilience, even a small breach can cause big damage.


Cyber Attacks Are Changing

Recently, attackers have shifted their focus. Instead of going after large companies, they are targeting smaller firms. Why? Because SMEs often lack full-time IT support.

A new Axios article highlights how Zip Security raised $13.5 million to provide simple, automated protection for SMEs. This move shows just how serious the threat has become—and how much demand there is for better tools.


Human Risk Is Growing

It’s not just the tech. People are a key part of the problem—and the solution. According to TechRadar, burnout in IT teams is now a major risk. When staff are overworked, basic security steps—like updates and password checks—often get missed.


How SMEs Can Take Action

Here are three easy ways to improve protection:

  • Use automated tools like those from Zip Security

  • Train your team and avoid overworking them

  • Create a simple recovery plan so you’re ready if something goes wrong

Also,  grants are available to help small firms get expert help. Ireland’s National Cybersecurity Centre reports on new support from the government.


Final Thought

Focusing on SME cybersecurity and cyber resilience now could save your business later. Start small—but start today.